Who could claim as a collaboration strategist?

Due to lack of regulation in insurance industry, the insurance agents in Singapore used to be able to claim as financial consultants. There was a lot of confusion between people who offered insurance services and financial services. Though insurance services could include investment linked plans and early retirement plans, they are essentially offering insurance, which is a [...]

Will the real collaboration please stand up?

Collaboration is every managers and directors’ favorite word. It is often married with the word team work. Together these two words rule almost every best-selling management books and boardroom meetings in the world. Alas, few people are able to walk the talk – a fact that constantly being denied by majority of senior executives today. [...]

What I have Learned from Dr. Etienne Wenger

I recently attended a Community of Practice (CoP) Masterclass by Dr. Etienne Wenger on 12 August 2009, at Grand Hyatt, Singapore. It was held just before the two-day KM Singapore 2009 themed “Knowledge Workforce – Knowledge Economy”, organised by information and Knowledge Management Society (iKMS). I learned a great deal from Dr. Wenger, not just [...]

5 Free KM Tools to Boost Your Outdated Intranet

In time of economic recession, many companies will cut their KM-related expenses like building a collaborative platform, or upgrading your old intranet. On the other hand, we as KM professionals are well aware that Knowledge Management (KM) is the engine that maintain corporate capability and drive innovation, and therefore, we know that cutting a company’s [...]

How to promote KM in your organisation

If you mention Knowledge Management (KM) to people who don’t quite understand of the term KM, you will probably see blank stares. Try as you might to explain the meaning of KM to these people, you probably will get a one-phrase, “oh we are already sharing knowledge”, or a polite nod without an appreciation of [...]

Using A.S.H.E.N to discover what you know (or lost)

Michael Jackson (MJ) is dead and the world wept for him. Some people claimed that there will never be another MJ. His talent in song writing and singing is exceptional and unique. As we lament the lost of a legend – a magnificently talented singer – we might also be affected by our reliable and [...]

The Side-Effect of Storytelling in a Complex Domain

Many Knowledge Management (KM) experts have been singing praises on the “forgotten” ancient technique, the storytelling. They argued that stories are able to capture the context of knowledge and thus they are effective medium for storing and transferring knowledge, especially tacit knowledge. They presented their case through evidence from the past when human have not [...]

Knowledge Sharing Lessons from a Technician

My department, Data and Knowledge Management Department (DKMD), has recently concluded a corporate-wide event: The Knowledge Management (KM) Awareness Week 2009. It was held from 29 May 2009 to 5 June 2009, featuring 3 KM experts: Dr. Alton Chua of NTU, Mr. Kan Siew Ning of Singapore Police Force, and Mr. Ng Kok Chuan, the [...]

My MindMap

I’m trying out mind map technique, using free software called Freemind. Mind map is invented by Tony Buzan, and it is a great tool to boost your memory. For more information about how to mind map, you can click here.
or, you can listen to Tony Buzan himself.

Here is my first attempt [...]

Why Most Significant Stories (MSC) is better tool to analyse culture than Archetypes

Dave Snowden needs to play mediator recently, due to argument between Graham durant-law and Patrick Lambe about the usefulness of archetypes. Graham proposed that archetypes don’t matter because they oversimplify complex matters such as corporate culture. While Patrick Lambe viewed archetypes as communication tools and nothing more.  (Note: this is based on my understanding after [...]